TY - JOUR AB - Although the NHS Plan stopped short of forced mergers of local authority social services departments with NHS bodies, it may nevertheless lead to a form of amalgamation by stealth. Irrespective of the organisational dilemmas this raises, this paper emphasises the need to retain a central focus on the experience of users. VL - 8 IS - 6 SN - 1476-9018 DO - 10.1108/14769018200000046 UR - https://doi.org/10.1108/14769018200000046 AU - Glasby Jon PY - 2000 Y1 - 2000/01/01 TI - (2) The NHS Plan: Maintaining the Human Touch T2 - Journal of Integrated Care PB - MCB UP Ltd SP - 11 EP - 14 Y2 - 2024/05/05 ER -