This article draws on research into care managers' roles and tasks in the evaluation of planned care. Its approach reinforces the significance of evaluation skills in a work context where there may be different interpretations of the notion of review. It emphasises the need to strike a balance between the demands of evaluation and audit and recommends that care managers be encouraged to develop evaluation skills as part of their continuing professional development and to use such skills to inform strategic service planning.
Gorman, H. (2000), "The Evaluation of Planned Care: An Extra Burden for Care Managers or an Opportunity to Add Value?", Journal of Integrated Care, Vol. 8 No. 3, pp. 20-23. https://doi.org/10.1108/14769018200000022
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