Using Appreciative Inquiry to measure employee engagement

Strategic HR Review

ISSN: 1475-4398

Publication date: 1 January 2007


Focusing on the positives and introducing initiatives around those themes helped to improve employee satisfaction at O2 UK, a mobile communications company, says its customer director, Cath Keers.



Keers, C. (2007), "Using Appreciative Inquiry to measure employee engagement", Strategic HR Review, Vol. 6 No. 2, pp. 10-11.

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Copyright © 2007, Emerald Group Publishing Limited

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