Entrusting HR to lead a major global transformation program
Stephen Kelly
(BT Global Services)
321
Abstract
In January 2005, Stephen Kelly, BT Global Services’ president of people and organizational change, began leading a major global transformation program ‐ “Connected World”. Here, Kelly shares his experiences during his secondment to the program and describes what lessons HR can learn.
Keywords
Citation
Kelly, S. (2005), "Entrusting HR to lead a major global transformation program", Strategic HR Review, Vol. 5 No. 1, pp. 20-23. https://doi.org/10.1108/14754390580000847
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited