The application of supply chain management and collaborative innovation in the delivery of facilities management services
Abstract
Purpose
The purpose of this paper is to define supply chain management (SCM) in facilities management (FM) and in generic business context, and extensively review critical elements to ensure the success of SCM and collaborative innovation in FM as a service delivery system.
Design/methodology/approach
The paper employs comprehensive literature reviews from a number of publications retrieved from electronic databases, journals and books.
Findings
SCM helps organisations to execute strategic purchasing for sustainable market position in a rapidly changing and competitive environment. Facilities will be effectively managed by adopting strategic alliances in SCM with FM suppliers through faster service delivery, increase in service efficiency and cost savings.
Research limitations/implications
Limited literature available on SCM in FM prevents comprehensive results, underlining further discussions on the critical aspects that can be adopted to ensure success in SCM in the context of FM service delivery.
Practical implications
This paper provides an in‐depth analysis of SCM and the significance of adopting critical elements within SCM to ensure the success of a business in an environment that is constantly changing due to various expected or unexpected factors.
Originality/value
This paper presents literature updates on the needs of SCM in ensuring an organisation's sustainability, and in creating effective business collaborations to obtain profits through a common objective in FM.
Keywords
Citation
Nazali Mohd Noor, M. and Pitt, M. (2009), "The application of supply chain management and collaborative innovation in the delivery of facilities management services", Journal of Facilities Management, Vol. 7 No. 4, pp. 283-297. https://doi.org/10.1108/14725960910990035
Publisher
:Emerald Group Publishing Limited
Copyright © 2009, Emerald Group Publishing Limited