TY  - JOUR
AB  - Purpose– The aim of this paper is to demonstrate the role the behavioural environment plays in office productivity.Design/methodology/approach– The paper reviews the literature from the occupier perspective. This approach enables a greater appreciation of the social context of offices. The review establishes the need to link work process with the office environment. It identifies the need to understand how occupiers make sense of space through personalisation. The balance between the positive interactions in the office and negative distractions are explored.Findings– The review of the literature reveals that by adopting the occupier perspective potential tensions can be identified between individual, private and team‐based collaborative work areas. These tensions can have an impact on the office occupier's productivity.Originality/value– This paper establishes that to ensure office environments are designed for optimum productivity; consideration needs to be given to the role of the behavioural environment. Office environments need to be designed to enhance collaboration, whilst at the same time ensure individual private work is not compromised.
VL  - 5
IS  - 3
SN  - 1472-5967
DO  - 10.1108/14725960710775045
UR  - https://doi.org/10.1108/14725960710775045
AU  - Haynes Barry P.
PY  - 2007
Y1  - 2007/01/01
TI  - The impact of the behavioural environment on office productivity
T2  - Journal of Facilities Management
PB  - Emerald Group Publishing Limited
SP  - 158
EP  - 171
Y2  - 2024/04/23
ER  -