Outsourcing: Ensuring survival with strategic global partners

Abstract

The new millennium has already presented the Facility Manager with more challenges than the last decade. Fiscal survival, global dominance and, of late, total enterprise security will become the critical issues managed by the Facility Manager in 2002. Unlike a magician, he has no rabbits to pull out of a hat or coins from an ear, the Facility Manager must make timely proactive decisions to make or buy or to stay with or change suppliers of products and services to their respective enterprise. Global outsourcing represents a powerful option to the Facility Manager. The author aims to help the Facility Manager hold existing outsource providers accountable to measurable results and forecasted outcomes, presents a compelling story for new outsource ventures and even addresses outsourcing relationships that need to be strengthened and renewed to allow the Facility Managers to deal with the multiplicity of their position. Lowering the total costs against outsourcing budgets while exceeding the expectations of the enterprise can be achieved with strategic global partners if the reader follows the recommendations of this paper.

Citation

Incognito, J.D. (2002), "Outsourcing: Ensuring survival with strategic global partners", Journal of Facilities Management, Vol. 1 No. 1, pp. 7-15. https://doi.org/10.1108/14725960310807809