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Psychodynamic observation and emotional mapping: A tool for continuing professional development and research in services for older people

Rachael Davenhill (Age Matters)

Quality in Ageing and Older Adults

ISSN: 1471-7794

Article publication date: 13 March 2009

113

Abstract

Psychodynamic observation and emotional mapping (POEM) is a professional development (CPD), supervisory and research process, which works from the ‘inside out’. It aims to ensure that staff experience is placed at the heart of understanding meaningful, relationship‐centred care in the workplace. Central to this process is the assumption that feelings occurring ‘under the surface’ in both staff and patients are important channels of communication impacting on staff, care practice and the service setting. In terms of good psychological health for staff and patient, the POEM approach facilitates the digestion and understanding of both conscious and unconscious processes in the workplace. It also contributes towards a healthier, more open workplace in which staff teams are supported in their capacity to think and respond effectively and honestly to everyday clinical and organisational pressures.

Keywords

Citation

Davenhill, R. (2009), "Psychodynamic observation and emotional mapping: A tool for continuing professional development and research in services for older people", Quality in Ageing and Older Adults, Vol. 10 No. 1, pp. 32-39. https://doi.org/10.1108/14717794200900006

Publisher

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Emerald Group Publishing Limited

Copyright © 2009, Emerald Group Publishing Limited

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