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Marcel Chiranov (IREX, Bucharest, Romania, and Department of Performance Management, Calea Calarasilor, Bucharest, Romania)

Performance Measurement and Metrics

ISSN: 1467-8047

Article publication date: 16 March 2012




The purpose of this paper is to emphasize some of the qualitative results from the data collection throughout the second year of the Biblionet Program in Romania.


Concentrated here are the conclusions drawn from reports of the County Coordinators, online questionnaires, quantitative and qualitative research reports, and information from colleagues in the Biblionet team.


The results and findings have been grouped under the four key objectives of the Biblionet Programme: the citizens' information needs are better fulfilled with the help of public libraries; librarians provide better services to communities; for the National Association of Librarians and Public Libraries in Romania (ANBPR) to improve its capacity to provide services to members; and public authorities to increase their support for library development.


A wide range of improvement examples are provided that can be easily transferred to other countries.



Chiranov, M. (2012), "Romania", Performance Measurement and Metrics, Vol. 13 No. 1, pp. 24-31.



Emerald Group Publishing Limited

Copyright © 2012, Emerald Group Publishing Limited

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