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Supported self‐evaluation in assessing the impact of HE libraries

Sharon Markless (King's College, London, UK)
David Streatfield (Information Management Associates, Twickenham, UK)

Performance Measurement and Metrics

ISSN: 1467-8047

Article publication date: 21 March 2008

Abstract

Purpose

The purpose of this paper is to describe the progress made in developing mechanisms for self‐supported impact assessment for a range of library service providers in the UK, and higher education libraries in particular. There is no established tradition for the higher education libraries to evaluate the impact that they have within their organisations.

Design/methodology/approach

The authors have created and developed a range of techniques which have been applied across the United Kingdom in school, health, public and higher education libraries, refining the techniques over the last decade.

Findings

The impact initiative so far is reviewed and areas for further promotion and development identified.

Originality/value

The work described is one of few that has achieved impact assessment across a wide range of libraries and over a significant period.

Keywords

Citation

Markless, S. and Streatfield, D. (2008), "Supported self‐evaluation in assessing the impact of HE libraries", Performance Measurement and Metrics, Vol. 9 No. 1, pp. 38-47. https://doi.org/10.1108/14678040810869413

Publisher

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited