This paper reports the results of a research project undertaken in 2002, examining the degree to which organisations use information to create business value in a sample of law firms in the City of London. A range of small, medium and large firms were surveyed and managers with strategic responsibility for information flow were interviewed. Results indicate that information is perceived as a valuable asset by law firms, although few could offer hard evidence to support such assertions.
Broady‐Preston, J. and Williams, T. (2004), "Using information to create business value: City of London legal firms, a case study", Performance Measurement and Metrics, Vol. 5 No. 1, pp. 5-10. https://doi.org/10.1108/14678040410530331Download as .RIS
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