Challenging poor practice, abusive practice and inadequate complaints procedures: a personal narrative

Abstract

The impetus for this paper was the Channel 5 documentary Who Cares for Gary? and the combined efforts of the author, her family and friends to challenge practice within one of the units featured. The paper describes a fundamentally disruptive sequence of decisions and events in the life of the author's brother and affirms that the consequences of abuse and mechanisms to challenge it go beyond individual suffering.

Citation

Flynn, M. (2004), "Challenging poor practice, abusive practice and inadequate complaints procedures: a personal narrative", The Journal of Adult Protection, Vol. 6 No. 3, pp. 34-44. https://doi.org/10.1108/14668203200400018