This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/14664100010333017. When citing the article, please cite: Alyson DeSalvo, Sandi Binda Rest, Tammy Knight, Mary Nettleman, Steve Freer, (2000), “Patient education and emergency room visits”, British Journal of Clinical Governance, Vol. 5 Iss: 1, pp. 35 - 38.
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