TY  - JOUR
AB  - Discusses the process and issues involved in developing a performance measurement system for a virtual engineering team working within a high technology environment. This team consists of members from many different sites across the world with a unique role in maintaining standardized manufacturing processes at the lowest possible cost. As a result, they faced many challenges including communication barriers, culture differences, as well as different reporting structures within each individual site. To help address these issues, a performance measurement system was developed to focus the team on the key actions affecting performance instead of the issues getting in the way. A measurement system was developed that linked the team’s objectives to its mission and identified the critical actions associated with each objective.
VL  - 2
IS  - 3
SN  - 1465-4652
DO  - 10.1108/14654650010356130
UR  - https://doi.org/10.1108/14654650010356130
AU  - Hacker Marla E.
AU  - Lang Jonathan D.
PY  - 2000
Y1  - 2000/01/01
TI  - Designing a performance measurement system for a high technology virtual engineering team – a case study
T2  - International Journal of Agile Management Systems
PB  - MCB UP Ltd
SP  - 225
EP  - 232
Y2  - 2024/04/24
ER  -