TY  - JOUR
AB  - Describes the development of an applied business process improvement methodology which will enable existing business improvement related initiatives to be integrated and refocused on business/ customer needs. Discusses the need for such a methodology, showing how existing business improvement efforts/initiatives can easily become fragmented and lose focus after initial success. Describes reasons for adopting a business process‐based approach to address these issues. Highlights salient points of existing methodologies applied in a number of companies and where appropriate they are incorporated into the new methodology. Describes the development of a total quality programme which has been running at Short Bros plc (a subsidiary of Bombardier Inc.) since 1987.
VL  - 2
IS  - 1
SN  - 1355-2503
DO  - 10.1108/14637159610111482
UR  - https://doi.org/10.1108/14637159610111482
AU  - McAdam Rodney
PY  - 1996
Y1  - 1996/01/01
TI  - An integrated business improvement methodology to refocus business improvement efforts
T2  - Business Process Re-engineering & Management Journal
PB  - MCB UP Ltd
SP  - 63
EP  - 71
Y2  - 2024/04/16
ER  -