The complexity of today’s business environment has made it necessary to evaluate all the alternatives before committing resources to an improvement process. Combines total business management, total cost management, total productivity management, total quality management, and total technology management into a new methodology called total improvement management.
Harrington, H.J. (1995), "The new model for improvement: total improvement management", Business Process Re-engineering & Management Journal, Vol. 1 No. 1, pp. 31-43. https://doi.org/10.1108/14637159510798211Download as .RIS
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