Unveils the myth that process breakthrough methodologies like business process improvement, process re‐engineering, and process innovation, provide a greater total organizational improvement than continuous improvement methodologies. Also shows how to combine continuous improvement and breakthrough improvement methodologies to maximize the improvement effort.
Harrington, H.J. (1995), "Continuous versus breakthrough improvement: Finding the right answer", Business Process Re-engineering & Management Journal, Vol. 1 No. 3, pp. 31-49. https://doi.org/10.1108/14637159510103211Download as .RIS
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