TY - JOUR AB - Enterprise resource planning (ERP) system solutions are currently in high demand by both manufacturing and service organisations because they provide a tightly integrated solution to an organisation's information system needs. During the last decade, ERP systems have received a significant amount of attention from researchers and practitioners from a variety of functional disciplines. In this paper, a comprehensive review of the research literature (1990‐2003) concerning ERP systems is presented. The literature is further classified and the major outcomes of each study are addressed and analysed. Following a comprehensive review of the literature, proposals for future research are formulated to identify topics where fruitful opportunities exist. VL - 10 IS - 4 SN - 1463-7154 DO - 10.1108/14637150410548056 UR - https://doi.org/10.1108/14637150410548056 AU - Shehab E.M. AU - Sharp M.W. AU - Supramaniam L. AU - Spedding T.A. PY - 2004 Y1 - 2004/01/01 TI - Enterprise resource planning: An integrative review T2 - Business Process Management Journal PB - Emerald Group Publishing Limited SP - 359 EP - 386 Y2 - 2024/04/24 ER -