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Enterprise resource planning: An integrative review

E.M. Shehab (Medway School of Engineering, University of Greenwich, Chatham Maritime, UK)
M.W. Sharp (Medway School of Engineering, University of Greenwich, Chatham Maritime, UK)
L. Supramaniam (Medway School of Engineering, University of Greenwich, Chatham Maritime, UK)
T.A. Spedding (Medway School of Engineering, University of Greenwich, Chatham Maritime, UK)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 1 August 2004

Abstract

Enterprise resource planning (ERP) system solutions are currently in high demand by both manufacturing and service organisations because they provide a tightly integrated solution to an organisation's information system needs. During the last decade, ERP systems have received a significant amount of attention from researchers and practitioners from a variety of functional disciplines. In this paper, a comprehensive review of the research literature (1990‐2003) concerning ERP systems is presented. The literature is further classified and the major outcomes of each study are addressed and analysed. Following a comprehensive review of the literature, proposals for future research are formulated to identify topics where fruitful opportunities exist.

Keywords

Citation

Shehab, E.M., Sharp, M.W., Supramaniam, L. and Spedding, T.A. (2004), "Enterprise resource planning: An integrative review", Business Process Management Journal, Vol. 10 No. 4, pp. 359-386. https://doi.org/10.1108/14637150410548056

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited