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Stakeholder involvement in the EMS adoption process

Ambika Zutshi (Department of Management, Monash University, Caulfield East, Victoria, Australia)
Amrik S. Sohal (Department of Management, Monash University, Caulfield East, Victoria, Australia)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 1 April 2003

2757

Abstract

This paper summarises the findings of the qualitative part of a large study aimed at exploring the extent of involvement of organisational stakeholders (employees and suppliers) during the environmental management system (EMS) adoption process. Interviews with nine senior/middle managers from Australian manufacturing and service organisations revealed the growing awareness of the impact of their products and processes on the ecological and social environments. Moreover, implementation of an EMS or waste management system (WMS) is accepted as a learning curve by both the organisation and its stakeholders, including its employees. Organisations at the same time are also contemplating the need for certifying their existing EMS against international standards such as ISO 14001 based on the cost‐benefits resulting from the certification.

Keywords

Citation

Zutshi, A. and Sohal, A.S. (2003), "Stakeholder involvement in the EMS adoption process", Business Process Management Journal, Vol. 9 No. 2, pp. 133-148. https://doi.org/10.1108/14637150310468362

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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