Advanced
search

To read this content please select one of the options below:

Using information technology to improve downstream supply chain operations: a case study

John McLaughlin (Department of Management, Seidman School of Business, Grand Valley State University, Grand Rapids, Michigan, USA)
Jaideep Motwani (Department of Management, Seidman School of Business, Grand Valley State University, Grand Rapids, Michigan, USA)
Manu S. Madan (Management Department, University of Wisconsin‐Whitewater, Whitewater, Wisconsin, USA, and)
A. Gunasekaran (Department of Management, University of Massachusetts, North Dartmouth, Massachusetts, USA)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 1 February 2003

5477

Abstract

To succeed in today’s global marketplace, organizations are looking at streamlining their supply chain through the successful deployment of information technology. This paper, by means of a case study, discusses how a manufacturing company implemented a transportation planning and optimization system to enhance their downstream supply chain operations. The application development framework is used to analyze the implementation process. The findings of this case study will benefit companies seeking to create a competitive advantage in the marketplace through advanced physical distribution capabilities.

Keywords

Citation

McLaughlin, J., Motwani, J., Madan, M.S. and Gunasekaran, A. (2003), "Using information technology to improve downstream supply chain operations: a case study", Business Process Management Journal, Vol. 9 No. 1, pp. 69-80. https://doi.org/10.1108/14637150310461413

Publisher

:

MCB UP Ltd

Copyright © 2003, MCB UP Limited

Related articles

Manage cookies

We’re listening — tell us what you think

Join us on our journey