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ERP implementation issues in advanced and developing countries

Zhenyu Huang (Fogelman College of Business & Economics, The University of Memphis, Memphis, Tennessee, USA)
Prashant Palvia (Bryan School of Business & Economics, The University of North Carolina‐Greensboro, Greensboro, North Carolina, USA)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 1 August 2001

15366

Abstract

There is an increasing need to implement a total business solution which supports major functionalities of a business. Enterprise resource planning (ERP) software is designed to meet this need, and has been widely adopted by organizations in developed countries. Meanwhile, ERP is beginning to appear in many organizations of developing countries. Little research has been conducted to compare the implementation practices of ERP in developed vs developing countries. Our research shows that ERP technology faces additional challenges in developing countries related to economic, cultural, and basic infrastructure issues. This article identifies a range of issues concerning ERP implementation by making a comparison of advanced and developing countries.

Keywords

Citation

Huang, Z. and Palvia, P. (2001), "ERP implementation issues in advanced and developing countries", Business Process Management Journal, Vol. 7 No. 3, pp. 276-284. https://doi.org/10.1108/14637150110392773

Publisher

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MCB UP Ltd

Copyright © 2001, MCB UP Limited

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