TY - JOUR AB - Describes a process model for processing client requirements, which was developed in response to the need for an appropriate framework for client requirements processing in construction. The model, which is represented using the IDEF‐0 modelling method, draws from requirements processing techniques in manufacturing and requirements engineering, and its development was based on an iterative process involving practitioners from the construction industry. Uses an example of a family house project to demonstrate how the model facilitates the precise definition, analysis and translation of client requirements into solution‐neutral design specifications. Concludes that the model is of potential benefit to the construction industry in providing a first step towards client satisfaction. VL - 6 IS - 3 SN - 1463-7154 DO - 10.1108/14637150010325462 UR - https://doi.org/10.1108/14637150010325462 AU - Kamara J.M. AU - Anumba C.J. AU - Evbuomwan N.F.O. PY - 2000 Y1 - 2000/01/01 TI - Process model for client requirements processing in construction T2 - Business Process Management Journal PB - MCB UP Ltd SP - 251 EP - 279 Y2 - 2024/04/25 ER -