Mobile number portability

Abstract

Purpose

The purpose of this paper is to present a review of the experiences with the implementation of mobile number portability (MNP).

Design/methodology/approach

The paper presents a structured review of global experiences from markets where MNP has been introduced.

Findings

The paper finds that results have been disappointing, apparently arising from complex regulatory processes and sub‐optimal implementation.

Research limitations/implications

The paper has a lack of sufficient analysis of the effects on competition.

Practical implications

The paper highlights the need to measure national performance against global best practice and for NRAs to share experiences.

Originality/value

The paper is much broader in scope than previously published work in the area of MNP.

Citation

Sutherland, E. (2007), "Mobile number portability", info, Vol. 9 No. 4, pp. 10-24. https://doi.org/10.1108/14636690710762101