Managing innovation in French small and medium‐ sized enterprises: an empirical study

Abstract

Presents the results of a survey of how innovation is managed by French small and medium‐sized enterprises. Focuses on drivers for change, actions to improve short‐ and long‐ term profitability, sources of innovation, and the relationship between different managerial orientations in the companies and the dynamics of innovation. The results show that a strong customer orientation ‐ together with a true partnership with main customers ‐ and continuous improvement of the company’s internal processes are key factors both for successful R&D and improvement of performance.

Citation

Soderquist, K., Chanaron, J.J. and Motwani, J. (1997), "Managing innovation in French small and medium‐ sized enterprises: an empirical study", Benchmarking for Quality Management & Technology, Vol. 4 No. 4, pp. 259-272. https://doi.org/10.1108/14635779710195104