Benchmarking Australian firms’ usage of contract logistics services: A comparison with American and Western European practice

Abstract

States that more firms are locating operations in Australia to serve the domestic market and as a base for entering other Asian markets. Many of these firms will outsource at least part of their logistics function and this is a growing trend throughout the world. Describes how a mail survey of the major operating units at the largest firms in Australia was conducted to determine the current extent of logistics outsourcing in Australia. Provides the results from this survey together with responses from earlier studies on the usage of contract logistics services in the USA and Western Europe for comparative purposes.

Citation

Millen, R., Sohal, A., Dapiran, P., Lieb, R. and Van Wassenhove, L.N. (1997), "Benchmarking Australian firms’ usage of contract logistics services: A comparison with American and Western European practice", Benchmarking for Quality Management & Technology, Vol. 4 No. 1, pp. 34-46. https://doi.org/10.1108/14635779710163037