TY  - JOUR
AB  - Examines the current literature on total quality management/continuous quality improvement (TQM/CQI) in the health‐care industry and determines the common threads that exist in the successfully implemented programmes. Based on the review of literature, proposes a comprehensive model on how to implement and maintain a TQM/CQI programme in the health‐care industry.
VL  - 3
IS  - 2
SN  - 1351-3036
DO  - 10.1108/14635779610118687
UR  - https://doi.org/10.1108/14635779610118687
AU  - Brashier Leon W.
AU  - Sower Victor E.
AU  - Motwani Jaideep
AU  - Savoie Michael
PY  - 1996
Y1  - 1996/01/01
TI  - Implementation of TQM/CQI in the health‐care industry: A comprehensive model
T2  - Benchmarking for Quality Management & Technology
PB  - MCB UP Ltd
SP  - 31
EP  - 50
Y2  - 2024/04/25
ER  -