TY  - JOUR
AB  - The credit scoring industry has been concerned with the efficiency of scoring‐levels of bad rate, amount of loan losses. Very little concentration, however, has been given to the effectiveness of scoring. Presents the principles of the total quality management model and how the components therein can be explored in an attempt to improve effectiveness. Benchmarking is presented as a method of communicating these components.
VL  - 3
IS  - 1
SN  - 1351-3036
DO  - 10.1108/14635779610112449
UR  - https://doi.org/10.1108/14635779610112449
AU  - Leonard Kevin J.
PY  - 1996
Y1  - 1996/01/01
TI  - Information systems and benchmarking in the credit scoring industry
T2  - Benchmarking for Quality Management & Technology
PB  - MCB UP Ltd
SP  - 38
EP  - 44
Y2  - 2024/04/24
ER  -