Roadmapping the convergence of technologies for services over broadband: A benchmarking effort

Abstract

Purpose

This paper aims to present an application of the technology roadmapping approach for exploring the implications of technologies converging for a service sector.

Design/methodology/approach

The paper uses the fundamental concepts behind creating a technology roadmap. These include market and business analysis, product analysis, technology analysis and resource allocation.

Findings

The study demonstrates the use and modification of technology roadmaps for technology driven service business segments.

Originality/value

The process of developing a roadmap for services over broadband presented in this paper can be used as a standard process of developing a technology roadmap for any organization in a similar business.

Citation

Daim, T.U. and Dash, P. (2011), "Roadmapping the convergence of technologies for services over broadband: A benchmarking effort", Benchmarking: An International Journal, Vol. 18 No. 5, pp. 668-693. https://doi.org/10.1108/14635771111166811