A framework for information services: benchmarking for countries and companies
Abstract
Purpose
The typology developed in this research allows one to compare a variety of information services around the world. A properly built typology ensures a methodologically‐valid framework.
Design/methodology/approach
In this research typology‐building methodologies developed in social sciences and strategic management are imported to provide an example of how a typology may be built for information services.
Findings
The prescriptive element derived from this framework helps to benchmark countries relative to different information services as a function of their level of development and cultural characteristics.
Originality/value
This research enables managers of multinationals to distribute their information globally by taking advantage of the relative differences among countries.
Keywords
Citation
Prasad, S. and Tata, J. (2006), "A framework for information services: benchmarking for countries and companies", Benchmarking: An International Journal, Vol. 13 No. 3, pp. 311-323. https://doi.org/10.1108/14635770610668802
Publisher
:Emerald Group Publishing Limited
Copyright © 2006, Emerald Group Publishing Limited