TY - JOUR AB - The process of scanning the business environment is reconceptualized on the basis of a critical analysis of Aguilar’s pioneering work on scanning, as well as that of Lawrence and Lorsch’s contingency theory. Concepts of general systems theory, entropy and communication theory are utilized in order to prove the hypothesis: the level of complexity of the environment, “imposes” on the organization a specific or analogous scanning process, and in turn an analogous communication system which is in effect the structure of the organization itself. VL - 7 IS - 5 SN - 1463-5771 DO - 10.1108/14635770010694340 UR - https://doi.org/10.1108/14635770010694340 AU - Kourteli Liana PY - 2000 Y1 - 2000/01/01 TI - Scanning the business environment: some conceptual issues T2 - Benchmarking: An International Journal PB - MCB UP Ltd SP - 406 EP - 413 Y2 - 2024/09/20 ER -