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A paradigm for benchmarking lean initiatives for quality improvement

Clare L. Comm (University of Massachusetts/Lowell, Massachusetts, USA)
Dennis F.X. Mathaisel (Babson College, Wellesley, Massachusetts, USA)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 1 May 2000



The implementation of more complex lean initiatives in the public sector of the economy is critical for quality improvement and survival. Describes the development of an eight‐step paradigm that is being used to assess and benchmark lean practices in the production and operation of military aerospace products. Traditionally, such efforts have been employed only in the private commercial sector of the economy and have focused on a five‐step managerial process that is based on traditional planning, implementation, and control phases. This research expands the traditional process to provide an indication of how lean initiatives could be developed and implemented by other industries.



Comm, C.L. and Mathaisel, D.F.X. (2000), "A paradigm for benchmarking lean initiatives for quality improvement", Benchmarking: An International Journal, Vol. 7 No. 2, pp. 118-128.




Copyright © 2000, MCB UP Limited

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