Learning and knowledge management in the intelligent organisation
Participation and Empowerment: An International Journal
ISSN: 1463-4449
Article publication date: 1 August 1999
Abstract
Core competences, emanating from an organisation and that provide distinctive benefits to customers, are commonly viewed as the basis of competitive advantage. While these exist in many forms, the role of individual and organisational knowledge is increasingly important in the formation of knowledge‐based core competences. This paper explores the ideas of knowledge management, making reference to a number of sectors and companies, and specifically the airline industry, arguing that the culture, structure and infrastructure of an organisation are integral elements that facilitate and nurture learning. As a consequence, competences are built and developed within the “intelligent” organisation, which in turn, contribute to its competitive success.
Keywords
Citation
Stonehouse, G.H. and Pemberton, J.D. (1999), "Learning and knowledge management in the intelligent organisation", Participation and Empowerment: An International Journal, Vol. 7 No. 5, pp. 131-144. https://doi.org/10.1108/14634449910287846
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited