To read the full version of this content please select one of the options below:

Learning and knowledge management in the intelligent organisation

George H. Stonehouse (Newcastle Business School, University of Northumbria at Newcastle, UK)
Jonathan D. Pemberton (Newcastle Business School, University of Northumbria at Newcastle, UK)

Participation and Empowerment: An International Journal

ISSN: 1463-4449

Article publication date: 1 August 1999

Abstract

Core competences, emanating from an organisation and that provide distinctive benefits to customers, are commonly viewed as the basis of competitive advantage. While these exist in many forms, the role of individual and organisational knowledge is increasingly important in the formation of knowledge‐based core competences. This paper explores the ideas of knowledge management, making reference to a number of sectors and companies, and specifically the airline industry, arguing that the culture, structure and infrastructure of an organisation are integral elements that facilitate and nurture learning. As a consequence, competences are built and developed within the “intelligent” organisation, which in turn, contribute to its competitive success.

Keywords

Citation

Stonehouse, G.H. and Pemberton, J.D. (1999), "Learning and knowledge management in the intelligent organisation", Participation and Empowerment: An International Journal, Vol. 7 No. 5, pp. 131-144. https://doi.org/10.1108/14634449910287846

Publisher

:

MCB UP Ltd

Copyright © 1999, MCB UP Limited