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Office design for the multi‐generational knowledge workforce

Andrew Joy (Leeds City Council, Leeds, UK)
Barry P. Haynes (Sheffield Hallam University, Sheffield, UK)

Journal of Corporate Real Estate

ISSN: 1463-001X

Article publication date: 22 November 2011



The purpose of this paper is to evaluate the impact the workplace can have on knowledge working for a multi‐generational workforce.


A case study analysis is undertaken of Leeds City Council (LCC) workplace in the UK.


The findings from the study show that in the context of LCC there are some key differences between the generations regarding knowledge working preferences for formal/informal meeting spaces. In other aspects, such as knowledge sharing, the generations appear to agree on key aspects such as mentoring and team‐based working environments.

Practical implications

Corporate real estate managers can use the research findings to assist them in providing a range of workplace settings to enhance multi‐generational interaction.


This paper fills a gap in current research by evaluating workplace preferences based on generational differences.



Joy, A. and Haynes, B.P. (2011), "Office design for the multi‐generational knowledge workforce", Journal of Corporate Real Estate, Vol. 13 No. 4, pp. 216-232.



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