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Setting up and managing outsourcing contracts to deliver value and accommodate change

Ron Davis (Jonathan Edwards Consulting, 6/7 St John’s Lane, London EC1M 4BG, UK; Tel: +44 (0)20 7426 4426; Fax: +44 (0)20 7426 4414; e‐mail:

Journal of Corporate Real Estate

ISSN: 1463-001X

Article publication date: 1 October 2004



The concept of outsourcing is a recognised business planning strategy; senior corporate management and facilities services have been progressively outsourced in the UK for many years. However, transforming an outsourcing business plan into an effective and balanced operating contract remains challenging. Getting your outsourcing project properly positioned in the business, procuring the right integrated facilities contractor and then subsequently mobilising and managing the contract can be a difficult journey to navigate. This paper describes how to approach the principles and practicalities of outsourcing noncore services and how to make sure that some of the principal pitfalls along the road of the outsourcing project are avoided. It finally offers some ideas on how to get the most out of a project in the long term.



Davis, R. (2004), "Setting up and managing outsourcing contracts to deliver value and accommodate change", Journal of Corporate Real Estate, Vol. 6 No. 4, pp. 301-308.



Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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