TY  - JOUR
AB  - This paper outlines how the UK Royal Mail Group Property Holdings selected the relevant SAP modules (Real Estate, Project Systems, Material Management, Plant Maintenance) to provide their management information system
(MIS) requirements. It discusses the business case, how the project was managed, the benefits to date (18 months after implementation) and the key lessons learnt. Hopefully the paper will allow the reader to understand the context for the project and how the selection decision was reached, the general approach to the benefits case (quantified and unquantified), the key aspects of the implementation, governance, project team, training and key lessons learnt. While every property organisation is different and the challenges are unique, a number of the issues are likely to be the same even if the solutions are different.
VL  - 6
IS  - 3
SN  - 1463-001X
DO  - 10.1108/14630010410812351
UR  - https://doi.org/10.1108/14630010410812351
AU  - Roberts Simon
AU  - Daker Ian
PY  - 2004
Y1  - 2004/01/01
TI  - Using information and innovation to reduce costs and enable better solutions
T2  - Journal of Corporate Real Estate
PB  - Emerald Group Publishing Limited
SP  - 227
EP  - 236
Y2  - 2024/05/10
ER  -