Is the training train out of control? A case of evaluation failure from New Zealand

Claire Massey (Director of the NZ Centre for SME Research, Massey University, Wellington, New Zealand)

Journal of Small Business and Enterprise Development

ISSN: 1462-6004

Publication date: 1 December 2004

Abstract

There is a noticeable absence of robust debate over the decision to deliver free or subsidised training programmes to those running small to medium‐sized enterprises (SMEs), Many governments offer these schemes, despite the lack of empirical evidence that programmes aimed at individuals contribute positively to firm performance and therefore to economic growth. A similar situation probably exists in the firms that participate in training; a lack of robustness in the way they ensure a relationship between the training selected and the needs of employees in the context of their jobs. This paper explores the issues facing both firms and government agencies in New Zealand as they make decisions about investing in training as an enterprise development strategy. It is suggested that the way in which firms and government agencies behave in relation to training investment decisions is flawed: those involved follow received wisdom, act upon hunches and appear indifferent to ensuring that their respective investments are maximised. This situation will continue until it is realised that training is a key developmental strategy and gaining value from training events means that more rigour needs to be applied to planning and evaluation.

Keywords

Citation

Massey, C. (2004), "Is the training train out of control? A case of evaluation failure from New Zealand", Journal of Small Business and Enterprise Development, Vol. 11 No. 4, pp. 458-466. https://doi.org/10.1108/14626000410567107

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.