The use of Web sites for SME innovation and technology support services in Wales

Brychan Thomas (Welsh Enterprise Institute, Business School, University of Glamorgan, Pontypridd, UK)
Gary Packham (Welsh Enterprise Institute, Business School, University of Glamorgan, Pontypridd, UK)
Christopher Miller (Welsh Enterprise Institute, Business School, University of Glamorgan, Pontypridd, UK)
David Brooksbank (Welsh Enterprise Institute, Business School, University of Glamorgan, Pontypridd, UK)

Journal of Small Business and Enterprise Development

ISSN: 1462-6004

Publication date: 1 September 2004

Abstract

To stay at the forefront of new technology, small and medium‐sized enterprises (SMEs) can be assisted through Internet and Web sites providing innovation and technology support services. The cost of the latest technology, including hardware, training and personnel, however, can be insurmountable for SMEs with limited financial and technological resources. The business support community in Wales is continually evolving its own Internet and Web site offerings to make sure that businesses, especially SMEs, are kept abreast of the latest innovations, most productive methods and provision of support services. Considers the provision of Web‐based innovation and technology support in Wales and examines its coverage in relation to Welsh SMEs. Utilises a range of data collection techniques including interviews with policy makers and the analysis of reports and Internet sites.

Keywords

Citation

Thomas, B., Packham, G., Miller, C. and Brooksbank, D. (2004), "The use of Web sites for SME innovation and technology support services in Wales", Journal of Small Business and Enterprise Development, Vol. 11 No. 3, pp. 400-407. https://doi.org/10.1108/14626000410551654

Publisher

:

Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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