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Inter‐organisational ICT systems: the way to innovative practice for SMEs?

Martin Hughes (Lecturer at the Centre for Innovation & Structural Change, National University of Ireland, Galway, Ireland.)
William Golden (Lecturer at the Centre for Innovation & Structural Change, National University of Ireland, Galway, Ireland.)
Philip Powell (Professor at the Centre for Information Management, School of Management, University of Bath, Bath, UK.)

Journal of Small Business and Enterprise Development

ISSN: 1462-6004

Article publication date: 1 September 2003

1916

Abstract

This paper investigates the reasons underpinning the diverging adoption rates of different types of inter‐organisational systems (IOS) amongst small‐ to medium‐sized enterprises (SMEs). It explores the evolution of IOS from traditional proprietary and closed systems to Internet‐based open, flexible systems. It illustrates, through the study of 25 SMEs, that the emergence of new Internet‐based IOS provides SMEs with a rich set of technologies that may fundamentally change the technological perspective of SMEs from reluctant, reactive, slow implementers of technology to enthusiastic, proactive, rapid innovators of technology. The paper suggests that positive experiences by SMEs of Web‐based electronic commerce and the continued desire of larger firms to achieve full compliance with their IOS will dramatically increase the adoption rate of Web‐enabled IOS.

Keywords

Citation

Hughes, M., Golden, W. and Powell, P. (2003), "Inter‐organisational ICT systems: the way to innovative practice for SMEs?", Journal of Small Business and Enterprise Development, Vol. 10 No. 3, pp. 277-286. https://doi.org/10.1108/14626000310489754

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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