TY - JOUR AB - Purpose– The authors of the previous paper “Staff and ex‐service user co‐working: a counselling service's enhanced response to multiple exclusion homelessness” feel that Paul's contribution and achievements can only be fully appreciated with reference to his own story. It is published here, to appear alongside the account of their joint experience of co‐working, as part of the series on personal perspectives on development work. It aims to give an account of one person's journey into homelessness and mental health problems in the context of multiple exclusion and homelessness.Design/methodology/approach– This paper is a biographical account, with personal reflections.Findings– There are no findings as such; this is an account of personal experience. It speaks for itself.Originality/value– Fully personal accounts are rare, in research journals. Yet personal experience is the bedrock of research, and of outcomes. This account is published here, as a necessary balance to more formal, objective and statistical measures. VL - 14 IS - 4 SN - 1460-8790 DO - 10.1108/14608791111220944 UR - https://doi.org/10.1108/14608791111220944 AU - Ashton Paul PY - 2011 Y1 - 2011/01/01 TI - Paul's journey T2 - Housing, Care and Support PB - Emerald Group Publishing Limited SP - 142 EP - 144 Y2 - 2024/05/13 ER -