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The culture of choice: consumerism in the welfare state

Housing, Care and Support

ISSN: 1460-8790

Article publication date: 1 October 2006



Increasing the consumer's voice and choice in the housing, care and support sector is not a simple task for a voluntary sector new to the market ethos, pressures and complexity recently introduced. How will the initiatives promoting choice, such as Direct Payments, work with the need to manage the market and constrain costs? There is much work still do do on service user involvement and outcomes, as well as on commissioning and procurement, in order to achieve the improvements we all seek.


Daniel, E. (2006), "The culture of choice: consumerism in the welfare state", Housing, Care and Support, Vol. 9 No. 2, pp. 30-32.



Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited

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