Service review: Devising an all ‐ purpose methodology

Abstract

There are currently a number of reasons why providers need to review their services: to prepare for Supporting People, to develop a strategy for rent restructuring, to implement Best Value, to assess the impact of new care standards, to develop an asset management strategy and for internal quality assurance purposes. The article describes an appraisal toolkit developed to achieve consistent and accountable assessments.

Citation

McAllister, K. (2001), "Service review: Devising an all ‐ purpose methodology", Housing, Care and Support, Vol. 4 No. 4, pp. 9-12. https://doi.org/10.1108/14608790200100031