This is the story of the transformational change of one company’s in‐house staff training organization. The whole development of the organization described here took place at various times between about 1982 and 1997. At the time I was working for the company and was involved in the change process.
(2003), "Transforming training in an information technology company: When training alone ceases to work", Development and Learning in Organizations, Vol. 17 No. 1, pp. 4-6. https://doi.org/10.1108/13697230310458486
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