Performance measurement: learning from the past and projecting the future

Mike Bourne (Professor of Business Performance at the Centre for Business Performance, Cranfield School of Management, Cranfield University, Cranfield, UK)

Measuring Business Excellence

ISSN: 1368-3047

Publication date: 14 November 2008



This paper aims to review the developments in performance measurement over the last 20 years, reflecting on the past and projecting into the future.


The author presents a personal reflection on research and practice.


The paper identifies seven issues for management, seven issues for research and three enduring dilemmas.


The paper highlights a number of areas where developments from academic and practitioner co‐creation have not been widely adopted in practice.



Bourne, M. (2008), "Performance measurement: learning from the past and projecting the future", Measuring Business Excellence, Vol. 12 No. 4, pp. 67-72.

Download as .RIS



Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.