The property and casualty insurance industry has historically focused on the underwriting ratio as the primary measure of operating performance. Many dramatic changes have occurred in this industry and its operating environment over the past 30 years. These changes have dramatically decreased opportunities for underwriting profits, forcing the industry to rely more on investment returns and careful reinsurance. An alternative performance measurement system, the insurance performance measure (IPM), is presented and illustrated. The IPM integrates these other areas of operating activity into a more comprehensive measure of profitability.
Calandro, J. and Lane, S. (2004), "Why the property and casualty insurance industry needs a new performance measure", Measuring Business Excellence, Vol. 8 No. 2, pp. 31-39. https://doi.org/10.1108/13683040410539418Download as .RIS
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