Strategic ambitions as drivers of improvement at DaimlerChrysler
Abstract
Strategic ambitions can function as drivers of improvement in organizations. Continuous improvement is driven by strategic ambitions to: design quality into the structure of the organization; plan and control improvements; assure improvements; set and realize improvement goals; position the organization in the market as a “high quality” organization; and create value in interaction with stakeholders. An analytical framework based on these drivers is described. A research project is carried out in the organization of DaimlerChrysler Netherlands. The improvement processes in this organization are analyzed with the framework. The research project indicates that the improvement processes are driven by the strategic ambitions of the organization.
Keywords
Citation
Bossink, B.A.G. and Blauw, J. (2002), "Strategic ambitions as drivers of improvement at DaimlerChrysler", Measuring Business Excellence, Vol. 6 No. 4, pp. 5-11. https://doi.org/10.1108/13683040210451651
Publisher
:MCB UP Ltd
Copyright © 2002, MCB UP Limited