TY - JOUR AB - Performance evaluations (appraisals) have been blamed for everything from team destruction to personal demoralization. The problem is not the concept of performance evaluation but the way they have been implemented. This technical report provides a sound path to effect constructive appraisals. VL - 4 IS - 3 SN - 1368-3047 DO - 10.1108/13683040010377827 UR - https://doi.org/10.1108/13683040010377827 AU - Harrington H. James PY - 2000 Y1 - 2000/01/01 TI - Was W. Edwards Deming wrong? T2 - Measuring Business Excellence PB - MCB UP Ltd SP - 35 EP - 41 Y2 - 2024/04/25 ER -