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Innovation as a knowledge‐based outcome

Eric Quintane (Postdoctoral Research Fellow at the Institute of Management, University of Lugano, Lugano, Switzerland)
R. Mitch Casselman (Assistant Professor in the Department of Management, St John's University, Queens, New York, USA)
B. Sebastian Reiche (Assistant Professor at the Department of Managing People in Organizations, IESE Business School, Barcelona, Spain)
Petra A. Nylund (Postdoctoral Research Fellow in the Business Policy and Economics Department, EADA, Barcelona, Spain)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 25 October 2011




The purpose of this paper is to provide clarity to the concept of innovation and its various definitions.


The article reviews the innovation literature and proposes that innovation has been conceptualized either from a process or from an outcome perspective. Also, the authors show that there is a substantive difference between innovation seen in the traditional innovation literature and innovation as conceived in the knowledge management literature.


The paper proposes a general framework to categorize the existing views of innovation and show that innovation as an outcome has not been clearly defined from a knowledge perspective. To address this gap, the authors develop a new definition of an innovation outcome based on knowledge elements.

Research limitations/implications

The research lays the groundwork for more comprehensive methods of measuring innovation and innovativeness, which is particularly useful for the study of service innovation.

Practical implications

The framework and definition expand the ability of managers to measure and understand the key factors of innovation.


The research contributes to the literature by developing a comprehensive knowledge‐based, outcome‐oriented definition of innovation.



Quintane, E., Mitch Casselman, R., Sebastian Reiche, B. and Nylund, P.A. (2011), "Innovation as a knowledge‐based outcome", Journal of Knowledge Management, Vol. 15 No. 6, pp. 928-947.



Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited

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