Measuring social capital and knowledge networks

Abstract

Purpose

This paper seeks to propose a research approach and methods for knowledge‐based development (KBD) researchers and practitioners exploring the social capital and knowledge networks of a city region.

Design/methodology/approach

This paper proposes that regional surveys be carried out using a harmonised question set to investigate social capital and the gap identified in this set regarding “bridging” questions, i.e. questions allowing researchers to look at distant types of relationships between business associates, maybe in different organisations. The approach responds to regional development agendas identifying the need to address underlying weaknesses (participation, connectivity and enterprise) in city regions specifically. Specific questions are suggested as a starting point for further development and integration with social network analysis.

Findings

A practical research approach and methods are described that can be used at the city region level.

Research limitations/implications

One limitation of the research is the potential technological exclusion of research participants without internet access.

Practical implications

The research outlined here postulates the use of special sets of survey questions that already exist that can be adapted and used to investigate relationships among networks (formal and informal) of city region populations, identified through their links with and between organisations, groups and networks, which will provide rich insights on the current state of city region knowledge networks in order to facilitate their improvement socially and economically through the power of people and their relationships.

Originality/value

A research methodology and subsequent practical knowledge to be derived for application at city region level are provided.

Citation

Webb, C. (2008), "Measuring social capital and knowledge networks", Journal of Knowledge Management, Vol. 12 No. 5, pp. 65-78. https://doi.org/10.1108/13673270810902948